Common Returns Questions

    How do I return international orders?

    Please email to return or exchange international orders. 

    Is it easy to return items?

    Once your return is authorized, you'll receive step-by-step instructions and a printable, prepaid shipping label via email.

    How soon will I get my refund? 

    If your return is approved and you have not used the entire Instant Voucher, then your refund will be processed, and a credit will be applied to your credit card or original method of payment within 3-5 business days.


    Because we can't ensure our customers will be issued the style/size they desire by the time their returned items come back to the distribution center, we are unable to accommodate exchanges by mail. By processing a Return, we will issue you a Store Credit via an Instant Voucher. That way, you may use the instant voucher for the net price of your item(s) minus the shipping charge towards the correct item/size or for another item. Legitware is not responsible for the cost of shipping a new order.

    Spin to win Spinner icon